Last Updated: August 25, 2021
Information You Provide to Us
We collect information you provide directly to us. For example, we may collect information when you create an account, create a profile, tagline or bio, make a payment, fill out a form, participate in a contest or promotion, request customer support, send us an email, or otherwise communicate with us. The types of information we may collect include your name, email address, password, payment information and any other information you choose to provide.
The Services include the ability to record interactive conversational videos (each a "StoryFile Video") and to ask questions and otherwise interact with StoryFile Videos created by you or third parties. When you record a StoryFile Video, we capture your voice and likeness as well as any information you provide in your StoryFile Video. When you interact with StoryFile Videos through the Services, an audio file of your voice is captured and processed, and a transcript of your interaction is created from the audio file. The audio file is not retained after it is processed, but the transcript may be retained and used as described in the section on Use of Information below.
Automatically Collected Information
When you access or use our Services, we automatically collect certain information about you, including:
Information We Collect from Other Sources
We may also obtain information about you from other sources and combine that with information we collect directly from you.
We may use the information we collect to:
We may also share aggregated or de-identified information that cannot reasonably be used by those third parties to identify you. For example, we may produce reports on the most popular search terms by collecting general search term data based on individual searches, and we may provide or enable access to non-identifying and aggregate usage and volume statistical information to third parties.
If you invite others to join your StoryFile Circle or set the privacy setting of your StoryFile Video to public, your StoryFile Video may be available to others in accordance with such invitations and settings.
Company is based in the United States and we process and store information in the United States. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it.
If you wish to delete your account, you can do so at any time through your dashboard, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time. You may also delete your StoryFile Videos through the dashboard.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
You may opt out of receiving promotional emails from Company by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.